Tenders, RFQs and specifications
Extract requirements from large document packs, identify relevant sections, highlight missing information and prepare structured information for estimating and review.
Business process automation · AI · information security
Make the work around the work take less time.
We help established businesses reduce the time skilled people spend reading, re-keying, checking, chasing and preparing information. We find the processes worth improving, then use automation and AI where they genuinely make sense.
What we automate
Start with the process, not the technology.
Many businesses already have the software they need. The expensive gaps are often between those systems, where people still move information manually between email, PDFs, spreadsheets, documents and business applications.
Orders and enquiries
Read orders arriving by email, PDF or spreadsheet, extract the important information, validate it and prepare it for existing business systems.
Documents and compliance
Process invoices, certificates, reports and other business documents, compare information and route exceptions to the right person.
Customer and supplier correspondence
Retrieve information from approved sources and prepare accurate responses, while keeping a person responsible for what is ultimately sent.
How we work
Improve what is expensive. Leave the rest alone.
01 · UNDERSTAND
Map the real process
We look at what people actually do, including the awkward manual steps between systems.
02 · QUANTIFY
Find the cost
We estimate where time, delay and avoidable error are costing the business money.
03 · PROVE
Test the improvement
Where practical, we demonstrate the proposed approach before turning it into a larger project.
04 · CONTROL
Keep people responsible
Automation can prepare and assist. Important decisions can remain with the people accountable for them.
Where this fits
Especially useful where information still moves by hand.
We are particularly interested in established businesses that are operationally sophisticated but have never needed a large internal IT department.
Construction & specialist contractorsEngineering & manufacturingWholesale & distributionFreight & logisticsProperty & facilities managementProfessional services
Security
Automation should not create a new security problem.
Giving an AI service unrestricted access to company systems is not a strategy. We apply established security principles to new automation: minimum necessary access, clear data boundaries, controlled integrations, appropriate human approval and an understanding of where company information is processed.
Least privilege
Systems and services should receive only the access required for the task, not blanket access because it is convenient.
Human control
Where decisions carry commercial, financial or security consequences, automation can prepare the work without silently taking responsibility for it.
About TSM
Long-standing IT experience applied to a new class of problems.
Technology Solutions & Maintenance Ltd is a UK technology consultancy. The consultancy brings around four decades of IT experience, spanning Microsoft infrastructure, identity and access management, information security and enterprise systems.
That background matters because useful automation rarely exists in isolation. It has to work with the systems, people, permissions and information a business already has.
Technology Solutions & Maintenance Ltd
UK limited company
Based in Hertfordshire
Working directly with UK businesses
Focus
Process improvement, automation, AI integration and information security
Contact
Contact TSM directly.
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